At Synapse, mortgage loan processing is one of the most acknowledged contact center services. We offer comprehensive mortgage loan processing services that ranging from business acquisition to collection.
We have mortgage loan processing experts who manage the entire process competently. We handle customers’ enquiries in either the way of inbound or outbound. In our new business acquisition we make customer satisfied through inbound & outbound enquiries, prepare loan form data entry, check aspirant borrowers’ available collateral, and conducts appraisal title checks.
Credit check, property valuation, title check, property insurance checks, legal clearances and underwriting disbursement come under second phase of our mortgage loan processing.
In various stages of conducting mortgage loan processing we act as a catalyst for both our clients and their customers. From ensuring authenticity of information to satisfy borrowers by enabling them the require amount has made us widely acclaimed.
We handle issues like credit evaluation, appraisal amount, check for all other supporting in mortgage sanction, money disbursement, billing, and service collections maintenance through IP telephony or our web-enabled services.
At Synapse, we successfully handle Early & overdue collection calls, overdue payments processing, accounting and reconciliation.
We have received acknowledgement for our Reduced Cycle Time, Daily updates on the pipeline / exceptions, Increases percentage of loans closed, Greater productivity, improved business flow, better decision making, Lower costs up to 30% to 40% and Superior customer service.
Our loan officers are ever ready to give support and service to the customers on a 24x7 hours basis. We have loan processors and loan officer who can make the loan processing process smooth and at a little time.
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